Hours of Operation: Monday-Friday 8am-5pm
Call or text us at 252-772-1264
“We deliver expert appliance service with professionalism and perseverance, restoring confidence and comfort to every client we serve.”
Cavalry Appliance Service
We understand how inconvenient it is when an appliance malfunctions.
That’s why, when you call Cavalry Appliance Service, we respond quickly, perform a precise and professional diagnosis, and give you honest guidance on whether repair or replacement makes the most sense.
And, because we treat our customers like we would want our own loved ones treated, we’ll never recommend a repair that isn’t truly in your best interest.
Cavalry Appliance or Your Local Handyman?
Know when to Call In the Cavalry!
Truth be told, we do not offer handyman prices. But, we do offer a money back guarantee, expert service, insured technicians, and a professional experience from start to finish. We go out of our way to do the right thing for you. Appliance Repair is an ever evolving industry and we dedicate ourselves to non-stop learning to keep our technicians up-to-date, safe, and ready to help.
We also offer membership in our Cavalry Crest Club, where you pay once for a year’s worth of diagnostics and receive a 15% discount on any needed repairs.
So is there ever a time to call a handyman? Of course! While direct work on appliances is better left to an appliance-focused company, there are many appliance adjacent situations that warrant a call to a trusted handyman, such as:
Ductwork installation under a home
Television repair
In-window air conditioning unit repair
For a list of trusted professionals in our area—from handyman services to plumbing and electrical work—check out our Referrals page.
The dangers of hiring an inexperienced servicer are many. Some experiences our own customers have faced before calling us are:
The person took their money and never returned.
The person took a hammer to their dishwasher.
The person misdiagnosed the repair, costing them the initial fee they paid and then our fee to give a proper diagnosis.
The person simply never showed up
Do the right thing for your family. Call a professional servicer. If we aren’t the right fit for you, we will gladly refer you to another Appliance-Focused Professional in your area.
Why you should Call In the Cavalry for your Appliance Repair needs
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We invest in bringing you peace of mind by ensuring a high quality experience.
All Cavalry Appliance Service technicians:
✅Are background-checked, drug tested, and insured.
✅Arrive in uniform and in a lettered vehicle for easy identification.
✅Call when they are on their way, so you know when to expect them.
When scheduling:
✅We provide a four-hour service window.
✅You receive notifications when you schedule, when your technician is on the way and when your service is completed.
Our goal is to offer safe, timely, honest, and high-quality service you can trust.
Let us know any special needs you may have, and we will do our best to accommodate them!
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One of our core pillars is continuing education.
Joseph, Cavalry’s Co-Owner:
✅Has been servicing appliances since the summer of 1988
✅Started his career in a busy metropolitan area, gaining over 30 years of experience with all types of appliances—he’s truly "seen it all"
✅Personally trained technicians William and Austin, until both joined him as Master Appliance Technicians, a distinction held by few in the industry, by passing a rigorous certification exam.
With Cavalry Appliance:
✅You’re getting the highest level of expertise in the field
✅If our technicians encounter a challenging issue, they can consult with the Lead Technician, Joe, or tap into our extensive network of trusted industry professionals
Appliance repair is not a side-business or a hobby for us—it’s been our passion for over three decades!
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Although we do our best, we recognize that we aren’t perfect.
✅If our repair fails and cannot be corrected, we’ll remove any installed parts and refund all parts and labor costs.
✅Parts purchased through our repairs are guaranteed for the life of your appliance—if the same issue occurs, you won’t pay for the same part twice.
Note: Diagnostic and labor fees for repeat failures outside our initial 90-day labor guarantee will apply at our standard rate. This guarantee only covers parts purchased through Cavalry Appliance Service, not customer-supplied parts.
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✅We offer FREE appliance advice just like we would for our own loved ones.
✅Have a question? Give us a call or text us at 252-772-1264, and we’ll get back to you promptly with expert guidance on whether to repair or replace your appliance.
✅Honesty is our priority—we’ll only recommend repairs we’d suggest to friends and family.
✅If replacing your appliance is the better option, we’ll let you know!
✅We have a whole page on our website dedicated to sharing appliance tips, tricks, and expertise. It’s called “Free Appliance Advice.” Check it out!
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✅With our extensive experience, we’ve seen nearly everything in appliance repair—but, ust to be sure, we stay up-to-date as technology changes.
✅We invest in memberships with manufacturers, educational conferences, professional organizations, online service resources and connect with technician peer groups to share ideas and expertise.
This commitment allows us to service all makes and models of major appliances.
If we can’t solve your problem, we’ll keep working until we do—or refund your money.
Note: We provide service for commercial units on a case by case basis. Please call or text us at 252-772-1264 with the model, serial, and complaint to find out if your commercial appliance is eligible.
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At the heart of Cavalry Appliance Service are values we hold close: Service, Education, Perseverance, and Faith. Each of these values is represented by the symbols shown in our Cavalry Crest.
We pledge to:
✅Serve our community with a giving spirit, always looking for ways to make a positive impact.
✅Learn and grow by seeking out knowledge for ourselves and our team, so we can provide the best for you.
✅Persevere until your appliance is fixed—if we can’t, we’ll stand by our promise and refund your money.
✅Honor God in every interaction, treating our customers, community, and each other with integrity and care.
To know more about what drives us, and to learn more about our Cavalry Crest, visit our “About Us” page and scroll to the bottom. We’re here to serve with heart and purpose.
Client Reviews
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